Payments
Payment information
How payments, confirmations and refunds are handled in the Guest App.
Last updated : 18 July 2026
Secure payment
Online payments are processed by Stripe. La 21ème Planche does not store complete payment card details.
A payment is confirmed only after successful authorisation by the payment provider.
Refunds
Where a refund is approved, it is returned through the original payment method. Processing times depend on the payment provider and the customer’s bank.
